Business AI Adoption Survey · Q4 2026

How is your organisation using AI?

23 quick questions on how your organisation uses AI, what it is getting from it and what stands in the way. We run the survey every quarter and report the results in aggregate, so New Zealand organisations can see where they stand.

About six minutes
Anonymous unless you add your details
Open until 5pm on Friday 27 November 2026

Leave this field empty

Part 1

About your organisation.

Which industry best describes your organisation?

Choose one.

Choose an answer to carry on.

Professional, Scientific & Technical Services Public Administration & Government Information Media & Telecommunications Financial & Insurance Services Agriculture, Forestry & Fishing Education & Training Health Care & Social Assistance Construction Manufacturing Retail Trade Accommodation & Food Services Transport, Postal & Warehousing Electricity, Gas, Water & Waste Services Other

How many people work in your organisation?

Choose one.

Choose an answer to carry on.

1–5 employees 6–19 employees 20–49 employees 50–99 employees 100–249 employees 250+ employees

Where is your organisation mainly based?

Choose one.

Choose an answer to carry on.

Auckland Wellington Canterbury Waikato Bay of Plenty Otago and Southland Rest of the North Island Rest of the South Island Outside New Zealand

Which best describes your role?

Choose one.

Choose an answer to carry on.

Chief executive or executive team member Founder or business owner Operations, delivery or team manager Consultant, advisor or specialist Other role

Adoption and use.

Which statement best describes where your organisation is with AI today?

Choose one.

Choose an answer to carry on.

We're watching AI closely, but it hasn't changed how any of our work gets done yet. Some of our people use AI on their own, without an agreed policy, approved tools or a way to tell what works. We have an AI policy, approved tools and some training, and AI is making existing work faster. We've redesigned at least one core workflow around what AI makes possible, not just sped it up. AI agents run some of our redesigned workflows in production, with assurance and budget behind them.

Roughly what share of your people use AI tools at least weekly for work?

Choose one.

Choose an answer to carry on.

None Under 10% 10–24% 25–49% 50–74% 75% or more Not sure

Which AI tools does your organisation use for work?

Choose all that apply.

Choose an answer to carry on.

ChatGPT Microsoft Copilot Claude Google Gemini AI built into existing software (Xero, Canva, CRM etc) Custom or in-house AI None Not sure

Where is AI used regularly?

Choose all that apply.

Choose an answer to carry on.

Marketing and content Sales Customer service Finance and admin HR and people Operations Software and IT Strategy and research Not used regularly

Does your organisation have any AI agents completing multi-step tasks with limited human input?

Choose one.

Choose an answer to carry on.

No, and no plans Exploring Piloting one One in production Several in production

Value and measurement.

In the last three months, how has AI changed the way work is done?

Choose one.

Choose an answer to carry on.

Not at all Some tasks are faster A few processes have been redesigned A core process has been redesigned end to end

How do you measure the value of AI?

Choose one.

Choose an answer to carry on.

We don't Gut feel Estimated time saved Before and after baselines Tied to a business KPI (revenue, cost to serve, cycle time)

What impact has AI had on your organisation in the last three months?

Choose one.

Choose an answer to carry on.

Clearly negative Slightly negative No noticeable change Slightly positive Clearly positive Too early to say

On average, how many hours a week does AI save a regular user?

Choose one.

Choose an answer to carry on.

None Under 1 1–2 3–5 6–10 More than 10 Not sure

How will your AI spend change over the next 12 months?

Choose one.

Choose an answer to carry on.

Decrease Stay the same Increase up to 25% Increase more than 25% Not sure

People and capability.

What share of your people have had structured AI training beyond the basics?

Choose one.

Choose an answer to carry on.

None Under 25% 25–49% 50–74% 75% or more Not sure

What AI training has your organisation provided to staff in the last 12 months?

Choose all that apply.

Choose an answer to carry on.

None yet Self-directed (videos, articles, vendor tutorials) A one-off session, workshop or webinar A structured course or certificate An ongoing programme with role-based training Coaching or AI champions supporting others Not sure

What topics has that training covered?

Choose all that apply.

Choose an answer to carry on.

Prompting and everyday use Safe use: privacy, security and what never goes in Checking AI output for accuracy AI for specific roles or tasks Redesigning workflows or processes with AI Building assistants, agents or automations AI policy, risk and governance Leading AI adoption (for managers) Not sure

Which AI tools has that training covered?

Choose all that apply.

Choose an answer to carry on.

ChatGPT Microsoft Copilot Claude Google Gemini AI built into existing software (Xero, Canva, CRM etc) Custom or in-house AI Not specific to any tool Not sure

What are the biggest barriers to getting more value from AI?

Choose up to 3.

Choose an answer to carry on.

Skills Time to learn and implement Accuracy and trust in outputs Privacy, security or data concerns Cost No clear business case Leadership buy-in Data quality or access Integrating with our systems Staff resistance

Over the next 12 months, how do you expect AI to affect your team size?

Choose one.

Choose an answer to carry on.

Reduce headcount Slow hiring No change Redeploy people to new work Grow the team

Governance and outlook.

Which of these does your organisation have in place?

Choose all that apply.

Choose an answer to carry on.

AI policy or guidelines Approved tools list Named AI lead or committee Use case register Risk or privacy review for AI Staff training programme Documented processes AI can use None of these

How do you feel about AI's impact on your organisation over the next 12 months?

Choose one.

Choose an answer to carry on.

Very concerned Somewhat concerned Neutral Somewhat optimistic Very optimistic

This quarter's spotlight.

What one thing would most help your organisation get more value from AI in 2027?

Optional. A sentence or two is plenty.

Your details.

Optional. Want the quarterly report before anyone else? Add your details for early access and to go in the draw for one of two free online AI Lunch & Learn sessions, valued at $950 (excluding GST).

Name (optional)

Work email (optional, needed for the report and the draw)

Company (optional)

Your answers are anonymous unless you add your details. If you do, AI New Zealand uses them to send you the quarterly report and our newsletter, enter you in the prize draw and, if you have also done the NZ AI Benchmark, compare your answers with your Benchmark result. You can unsubscribe from the newsletter at any time. If you win the draw, we name your organisation when we announce the winners on LinkedIn. Results are reported in aggregate and no organisation is named in them. How we handle your information.

Prize draw terms

Open to organisations that complete the survey and give a valid email address in this step. AI New Zealand staff and associates cannot enter.
Entries close at 5pm on Friday 27 November 2026, New Zealand time. One entry per email address.
Two winners are drawn at random from complete entries, no more than one per organisation.
Each winning organisation receives one AI Lunch & Learn session, delivered online only, valued at $950 (excluding GST). The prize cannot be exchanged for cash.
Winners are told by email and announced on LinkedIn on Tuesday 1 December 2026. The announcement names the winning organisations, and by entering you agree to that if you win.
The draw is run by AI New Zealand Limited, Auckland.